SAP LeanIX is software for enterprise architecture management: one inventory of your applications, the business capabilities they support and the technology underneath.
SAP LeanIX certified · TOGAF certified · Architect-led
SAP LeanIX implementation and consulting, set up so your architects keep it current.
We configure the meta-model, map your capabilities and applications, set data quality rules and connect ServiceNow, Jira and SAP Signavio, so leadership reads LeanIX instead of a spreadsheet.
See what we set up
- 15+Years of team experience
- 20+Enterprise implementations
- 60 minFree SAP LeanIX review, with a written plan
- 5.0/5Client satisfaction (CSAT)
Proven Success With
5.0/5 CSAT
New to SAP LeanIX?
What is SAP LeanIX?
Each item is a fact sheet with an owner, a lifecycle, a cost and links to other fact sheets, so impact questions are answered from data.
Reports and dashboards turn that inventory into roadmaps, rationalization decisions and risk views for leadership.
Where you are starting from
Implementing SAP LeanIX, or fixing the one you have
Where is your architecture data today?
- Path 01Nowhere yet
New to LeanIX
You have bought or are evaluating SAP LeanIX and have no inventory yet.
- Meta-model agreed before data loads
- Capability map first, then applications
- A first report leadership asks for again
- Path 02In spreadsheets
Moving from spreadsheets
Your applications live in Excel, SharePoint lists or a CMDB export.
- Lists deduplicated and mapped to fact sheets
- Owners confirmed before import
- Old files retired after the load
- Path 03In LeanIX, out of date
Live, but nobody trusts it
The workspace exists, but completeness is low and reports go unused.
- Completeness and quality audit
- Meta-model simplified where it grew
- Owners and review cycles reset
One LeanIX workspace your architects keep current and your leadership reads
What we do
What does a LeanIX implementation include?
Everything you get is a working configuration plus the documents your team keeps.
Workspace and meta-model
Fact sheet types, relations and fields set up for your decisions.
You keepMeta-model design (PDF)Business capability map
Built from APQC PCF and agreed with business leads.
You keepCapability map, levels 1 to 3Application inventory
Every application owned and linked to its capabilities.
You keepLoaded application inventoryData quality and completeness
Weights, seals and review cycles that keep data current.
You keepQuality rules and weightsIntegrations
ServiceNow, Jira, Signavio, discovery and the Integration API.
You keepIntegration design and runbookRoles and subscriptions
Responsible, accountable and observer roles per fact sheet.
You keepRole and subscription modelReports and dashboards
Portfolio, cost, lifecycle and roadmap views for leadership.
You keepLive executive dashboardsGovernance and training
SOPs, an operating rhythm and training for your team.
You keepSOPs and training material
The meta-model
The LeanIX meta-model we configure
The fact sheet types and how they connect. We keep the standard model and add only what your decisions need.
ApplicationFact sheet
Business Capability
Business Context
Organization
Data Object
Interface
IT Component
Provider
Initiative
Business architecture
Capabilities, organizations and business context (processes, value streams, journeys): what the business does and who does it.
Application architecture
Applications, interfaces and the data objects they exchange.
Technology architecture
IT components and providers, with lifecycle dates for obsolescence risk.
Transformation
Initiatives that change the landscape, so roadmaps show what moves and when.
Data quality
Data quality rules that keep LeanIX current
A workspace is only useful while people keep it current. Each rule protects one part of every fact sheet.
ApplicationCustomer Portal
- Completeness
- Owners
- Application ownerBusiness lead
- Quality seal
- Approved, review due
- Lifecycle
- PlanPhase inActivePhase outEnd of life
- Run cost
- Rolled up from linked IT components
- Tags
- Customer-facingDomain: ServiceCloud
Completion weights
Fields weighted by the decisions they feed, not all equal.
Scores reflect what leadership reads.
Named ownership
Every application has a responsible and an accountable person.
Someone answers when a fact sheet is wrong.
Quality seal
Fact sheets re-approved on a review cycle.
Stale data is flagged before it reaches a report.
Lifecycle dates
Phase-in, active, phase-out and end of life recorded.
Obsolescence risk shows up early.
Cost at the right level
Run cost captured on IT components and rolled up.
Cost per application and capability can be traced.
Naming and tags
One naming standard and a short, controlled tag list.
Search and reports return what people expect.
Integrations
Which systems can LeanIX connect to?
Data comes in from the systems that already hold it, so nobody retypes it.
- 01
ServiceNow
Applications and components synced with the CMDB, in the direction you choose.
- 02
Jira
Initiative fact sheets synced with Jira epics and stories, so delivery status shows in LeanIX.
- 03
SAP Signavio
Process models synced as business context, linked to the applications behind them.
- 04
SAP Landscape Discovery
SAP systems found through SAP Cloud ALM and added to the inventory.
- 05
SaaS Discovery and SSO
SaaS apps found from Okta or Microsoft Entra ID, and sign-in through SAML.
- 06
Integration API
Feeds from your own tools through the LeanIX Integration API.
- 07
Salesforce
Your orgs, clouds and packages recorded as applications and components.
Implementation process
How does a LeanIX implementation run?
Six phases, run as parallel workstreams. Your proposal states the dates.
Workstream
- 01Discover
- 02Design
- 03Configure
- 04Load
- 05Connect
- 06Adopt
Meta-model
Capabilities
Applications
Integrations
Data quality
People
Executive reporting
What your CIO sees in LeanIX
The views we build first, on your own data.
Architecture overview
Lifecycle and obsolescence
Applications and components nearing end of life, by date.
Cost by capability
Run cost rolled up from IT components to capabilities.
Data quality
Completeness and quality seal status by owner and domain.
Roadmap
Initiatives on a timeline against the applications they change.
Interface map
Which systems exchange which data, for impact analysis.
Cost and timing
What it costs and how long it takes
The review is free
A 60-minute architecture review of your SAP LeanIX setup, with a written plan you keep.
A fixed-scope proposal first
Before any work starts you get a written proposal: a fixed-scope project with milestones, or a monthly plan. You approve it, or you do not.
Timing follows scope
How long it takes depends on what is in scope. The proposal states the milestones, so you see the timeline before you commit.
Client stories
Client work we have delivered
Real engagements, described by industry. Each story covers the starting position, what we built and how we delivered it, end to end.
Commercial & Business ServicesPhase 2 of an Enterprise Program Across Sales, Service and CPQA multi-cloud Phase 2 of about 960 hours for an enterprise B2B business: Sales Cloud, Service Cloud and Salesforce CPQ joined into one process, from architecture to release and change management.Sales Cloud · Service Cloud · Salesforce CPQ · Salesforce PlatformRead the story 
Defence & AerospaceA Stage-Gated, Auditable Bid Process Designed for a Defence and Space ContractorSolution design for an Australian defence and space contractor: org review, a stage-gated bid framework, risk register and payment milestones, an approval matrix with status write-back, one-click gate packs and division-level access.Sales Cloud · Salesforce Platform · Approvals · Document generationRead the story 
ManufacturingDependable CRM and ERP Operations for an Industrial Equipment ManufacturerSalesforce and Certinia ERP for an industrial equipment manufacturer: multi-month cleanup and troubleshooting, data integrity and ERP fixes, change management and production support.Salesforce Platform · Certinia ERP · Certinia PSA · FlowRead the story Client reviews
What clients say about working with our architects
See how teams describe working with SynconAI, from first scope to production delivery.
Salesforce Select Partner30+ Salesforce certificationsDelivery from Delaware & Sydney, worldwide
Simply Outstanding
“SynconAI Consulting are Simply the Best in the Business When it comes to Salesforce implementation and AI-powered solutions, SynconAI are in a league of their own. Their expertise, dedication, and ability to deliver results that truly move the needle sets them apart from every other consulting partner we've worked with. What they achieved with our Sales Cloud, Service Cloud, and custom Agentforce agent has completely transformed how we operate streamlining our pipelines and our customer service, and automating tasks that used to consume hours of our team's time. They don't just implement technology they transform businesses. If you want the best, you work with their team.”
Sales CloudService CloudAgentforce
Jack BennettConsumer Goods & Retail · United States
“I had a very urgent deadline for our project reporting to be delivered and needed to build the module, dashboard and output reports in Salesforce. SynconAI were very responsive - they met with me online, responded to my emails quickly and took calls - whatever was needed to progress the work quickly. We are thrilled with the outcome and will continue to work with SynconAI in the future to continue to build our Salesforce capability and platform.”
Sales CloudService CloudNonprofit Cloud
Salesforce Managed ServicesAustraliaSalesforce Verified
“The team at SynconAI were fantastic, and promptly delivered on each project. They were able to guide us through every stage and made sure we were satisfied with the outcomes on multiple scopes of work.”
Sales CloudSlackFlowAgentforceMuleSoft
ManufacturingAustraliaSalesforce Verified
“They have been great and helping us transform out business by bringing what I conceptualize to life. Great at translating process/workflow needs into a solution. Been a pleasure work with and they're a critical part of our team and will be instrumental into bringing about my vision.”
Sales CloudFinancial Services CloudArchitectureAI
Financial ServicesUnited StatesSalesforce Verified
“Working with SynconAI was a seamless and highly professional experience from start to finish. They took the time to deeply understand our business processes before designing and implementing a Salesforce solution tailored specifically to our operational needs. The team demonstrated strong technical expertise across Salesforce configuration, automation, integrations, reporting, and user experience design.”
SalesforceExperience CloudCustom DevelopmentAutomationReporting
Salesforce ImplementationSalesforce Verified
Frequently asked questions
SAP LeanIX implementation, answered.
Straight answers about scope, timing, capability maps, ServiceNow and fixing a workspace nobody updates.
SAP LeanIX is software for enterprise architecture management. It holds applications, capabilities and technology as linked fact sheets and turns them into reports for portfolio, risk and roadmap decisions.
Meta-model configuration, a business capability map, the application inventory, data quality rules, integrations such as ServiceNow and Jira, roles, executive dashboards, and the SOPs and training to keep it current.
It depends on the number of applications, the integrations and how much data already exists. The written proposal states the milestones, so you see the timeline before you commit.
No. We build one with you, usually from an industry reference such as APQC PCF, and agree levels 1 to 3 with the business before applications are mapped to it.
Yes. We audit completeness and quality, simplify the meta-model where it grew, reassign owners and set review cycles, so the data becomes trustworthy again.
Yes. SAP LeanIX syncs both ways with the ServiceNow CMDB. For each field we agree which system is the source of truth and the sync direction, so neither overwrites the other.
Yes. Our enterprise architects are certified in SAP LeanIX and in TOGAF Enterprise Architecture, and have run LeanIX programs for large application portfolios.
No. Salesforce is a large part of our work, but our architects also implement SAP LeanIX and run enterprise architecture programs across ERP, cloud and AI portfolios.
SAP, SAP LeanIX and SAP Signavio are trademarks of SAP SE. ServiceNow, Jira, Okta, Microsoft Entra ID and Salesforce are trademarks of their owners. SynconAI is an independent consulting firm and is not affiliated with or endorsed by SAP SE.
Free architect conversation
Talk to an architect, not a sales rep.
60 seconds to brief us. A certified architect replies within one business day.
