Software testing checks that an application does what it should. Quality engineering builds those checks into every stage of how software is made.
Salesforce Select Partner · 30+ Salesforce certifications · Architect-led
Software testing and quality engineering with every release checked before users see it.
We plan and run testing for web applications and Salesforce: a test strategy, automated suites that run in your pipeline, and the manual, performance, security and accessibility checks that automation cannot cover alone.
See the test types
- 15+Years of team experience
- 20+Enterprise implementations
- 60 minFree Software testing and quality engineering review, with a written plan
- 5.0/5Client satisfaction (CSAT)
Proven Success With
5.0/5 CSAT
New to Software testing and quality engineering?
What is Software testing and quality engineering?
Automated tests run on every change. Manual and exploratory testing covers what a script cannot judge, such as whether a screen makes sense.
Salesforce adds its own rule: Apex code needs at least 75% test coverage, with every test passing, before it can be deployed to production.
When to start
When is it time to invest in test automation?
Most teams call us after one of these.
Regression takes days
Every release waits for the same manual checks.
Users find the bugs
Defects reach production that a test should have caught.
A Salesforce release lands
Three platform releases a year, each one able to change a page you rely on.
A migration or rebuild
The new system has to behave like the old one.
A launch with real load
Nobody knows how the app behaves with every user on it at once.
What we do
What do software testing services include?
Each service leaves something your team keeps using after we finish.
Test strategy
What to test, at which level, with which tools, and who owns it.
You keepTest strategy and coverage planTest automation
Unit, API and end-to-end suites that run on every change.
You keepAutomated suites in your repositoryRegression testing
A suite that protects what already works.
You keepRegression suite and run historyManual and exploratory testing
People testing the paths scripts do not cover.
You keepSession notes and defect reportsPerformance testing
Load and stress tests before launch.
You keepLoad scripts and resultsSecurity testing
Dependency, static and dynamic scans.
You keepScan setup and findings logAccessibility testing
Automated scans plus keyboard and screen reader checks.
You keepWCAG 2.2 AA audit reportSalesforce testing
Apex coverage and UI automation for each release.
You keepApex tests and release test pack
Kinds of testing
What types of software testing do you need?
Eight kinds, each answering a different question. Most products need all eight at some depth.
Unit
Does each function do its job?
Integration
Do the parts and APIs work together?
End-to-end
Can a user finish the whole journey?
Regression
Did this change break something?
Performance
Does it hold up under real load?
Security
Can someone get in who should not?
Accessibility
Can everyone use it, with any device?
Exploratory
What did nobody think to script?
Shift-left testing
What does shift-left testing look like in a CI pipeline?
Fast checks run first, slower ones later, so problems are found while the change is still fresh.
- Commit
- Linting and type checks
- Unit tests
- Pull request
- Integration and API tests
- Static security scan
- Code review
- Merge
- End-to-end smoke tests
- Accessibility scan
- Nightly
- Full regression suite
- Dependency scan
- Release candidate
- Performance test
- Exploratory session
- Production
- Smoke test after deploy
- Monitoring and alerts
Salesforce testing
How do you test Salesforce before each deployment?
Salesforce requires at least 75% Apex code coverage, with every test passing, to deploy to production. We write tests that check real behavior: outcomes, bulk data and permissions.
sf apex run test --test-level RunLocalTests --code-coverage --result-format human
- PASSOrg-wide Apex coverage meets the 75% minimum
- PASSEvery trigger has test coverage
- PASSTrigger handles 200 records in one transaction
- PASSSharing rules checked as a standard user
- PASSLead routing flow, end to end in a sandbox
- HUMAN REVIEWChanged page layout after the seasonal release
Apex tests
Assertions on outcomes, test data built in the test, and callouts mocked.
UI automation
Provar, Copado Robotic Testing or Playwright for journeys through Lightning pages.
Release preview
The regression suite run in a preview sandbox before each Salesforce release reaches production.
Tools
Which test automation tools do you use?
We use what fits your stack and your team, and keep every test in your repository.
- Browser
Playwright
End-to-end tests across Chromium, Firefox and WebKit.
- Browser
Cypress
End-to-end and component tests with fast local feedback.
- Browser
Selenium
WebDriver suites, often existing ones we extend.
- Unit
Jest and Vitest
Unit and component tests for JavaScript and TypeScript.
- Unit
JUnit
Unit and integration tests for Java and Spring Boot.
- Unit
pytest
Unit and integration tests for Python and Django.
- Load
k6 and Apache JMeter
Scripted load and stress tests for web apps and APIs.
- API
Postman
API collections and checks that run in CI.
- Salesforce
Provar
UI and API test automation built for Salesforce.
- Salesforce
Copado Robotic Testing
Cloud test automation for Salesforce and other business apps.
How it runs
How does a quality engineering engagement run?
Four phases. The written proposal states the scope and milestones before anything starts.
- Phase 1
Assess
Know where the risk sits.
- Current tests and defects reviewed
- Critical journeys listed
- Test strategy agreed
- Phase 2
Build
Automate what matters most first.
- Framework set up in your repository
- Critical journeys automated
- Test data approach agreed
- Phase 3
Integrate
Tests run on every change.
- Suites wired into CI/CD
- Quality gates on pull requests
- Reports your team reads
- Phase 4
Hand over
Your team owns the suite.
- Training and documentation
- Monthly upkeep plan, if you want one
- Coverage reviewed each release
Cost and timing
What it costs and how long it takes
The review is free
A 60-minute architecture review of your testing and release setup, with a written plan you keep.
A fixed-scope proposal first
Before any work starts you get a written proposal: a fixed-scope project with milestones, or a monthly plan. You approve it, or you do not.
Timing follows scope
How long it takes depends on what is in scope. The proposal states the milestones, so you see the timeline before you commit.
Client stories
Client work we have delivered
Real engagements, described by industry. Each story covers the starting position, what we built and how we delivered it, end to end.
Financial ServicesSelf-Hosted AI Research Infrastructure Behind a Salesforce Deal EngineSelf-hosted AI agent infrastructure for a US private equity advisory firm: n8n workflows, PostgreSQL, web research and Google Drive mandate documents, deployed with Coolify and writing results back to Salesforce.n8n · PostgreSQL · Coolify · FirecrawlRead the story 
Commercial & Business ServicesA Subscription Estimator and Technical Library for Fire Protection ProfessionalsA Next.js web application for a fire protection business: a searchable technical library and estimator with role-based access, manufacturer filtering, PDF output and subscriptions, with AI product identification in development.Next.js · Custom web application · Authentication and roles · SubscriptionsRead the story 
Communications, Media & TechnologyFour Production AI Systems for a Japanese Contact Centre OperatorCustom AI for a Japanese contact centre operator: recorded and live Japanese call transcription, 16-field emergency form extraction with human review, a bilingual knowledge base, and realtime operator assistance.Custom AI · Speech-to-text · Large language models · Vector searchRead the story Client reviews
What clients say about working with our architects
See how teams describe working with SynconAI, from first scope to production delivery.
Salesforce Select Partner30+ Salesforce certificationsDelivery from Delaware & Sydney, worldwide
Simply Outstanding
“SynconAI Consulting are Simply the Best in the Business When it comes to Salesforce implementation and AI-powered solutions, SynconAI are in a league of their own. Their expertise, dedication, and ability to deliver results that truly move the needle sets them apart from every other consulting partner we've worked with. What they achieved with our Sales Cloud, Service Cloud, and custom Agentforce agent has completely transformed how we operate streamlining our pipelines and our customer service, and automating tasks that used to consume hours of our team's time. They don't just implement technology they transform businesses. If you want the best, you work with their team.”
Sales CloudService CloudAgentforce
Jack BennettConsumer Goods & Retail · United States
“I had a very urgent deadline for our project reporting to be delivered and needed to build the module, dashboard and output reports in Salesforce. SynconAI were very responsive - they met with me online, responded to my emails quickly and took calls - whatever was needed to progress the work quickly. We are thrilled with the outcome and will continue to work with SynconAI in the future to continue to build our Salesforce capability and platform.”
Sales CloudService CloudNonprofit Cloud
Salesforce Managed ServicesAustraliaSalesforce Verified
“The team at SynconAI were fantastic, and promptly delivered on each project. They were able to guide us through every stage and made sure we were satisfied with the outcomes on multiple scopes of work.”
Sales CloudSlackFlowAgentforceMuleSoft
ManufacturingAustraliaSalesforce Verified
“They have been great and helping us transform out business by bringing what I conceptualize to life. Great at translating process/workflow needs into a solution. Been a pleasure work with and they're a critical part of our team and will be instrumental into bringing about my vision.”
Sales CloudFinancial Services CloudArchitectureAI
Financial ServicesUnited StatesSalesforce Verified
“Working with SynconAI was a seamless and highly professional experience from start to finish. They took the time to deeply understand our business processes before designing and implementing a Salesforce solution tailored specifically to our operational needs. The team demonstrated strong technical expertise across Salesforce configuration, automation, integrations, reporting, and user experience design.”
SalesforceExperience CloudCustom DevelopmentAutomationReporting
Salesforce ImplementationSalesforce Verified
Frequently asked questions
Software testing and quality engineering, answered.
Straight answers about automation, tools, shift-left testing and Salesforce code coverage.
Planning and running the tests that show software works: a strategy, automated suites in your pipeline, and manual, performance, security and accessibility testing, built into development from the start.
Testing earlier in development. Fast checks run on every commit and pull request, so defects are found while the change is fresh and cheaper to fix.
Playwright, Cypress and Selenium for browsers; Jest, Vitest, JUnit and pytest for unit tests; k6 and JMeter for load; Postman for APIs; Provar and Copado Robotic Testing for Salesforce.
Salesforce requires at least 75% of Apex code to be covered by passing tests before it can be deployed to production, and every trigger needs some coverage.
It is the platform minimum for deployment. We write tests that assert real outcomes, bulk behavior and permissions, so coverage reflects behavior that is actually checked.
Yes. Exploratory and usability testing find problems scripts miss. We automate the repeatable checks and keep people on the judgment calls.
Yes. Automated scans catch some issues; manual keyboard and screen reader testing against WCAG 2.2 AA catches the rest.
Yes. We review what you have, keep what works and extend your current framework rather than replacing it without a reason.
Salesforce, Apex and Lightning are trademarks of Salesforce, Inc. Playwright, Cypress, Selenium, Jest, Vitest, JUnit, pytest, k6, Apache JMeter, Postman, Provar and Copado are trademarks of their owners. SynconAI is an independent consulting firm; apart from its Salesforce partner status, it is not affiliated with or endorsed by these companies.
Free architect conversation
Talk to an architect, not a sales rep.
60 seconds to brief us. A certified architect replies within one business day.
