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15+ years of team experience · Architect-led · 5.0/5 client satisfaction

DevOps and cloud engineering so every release ships the same tested way.

We build the pipelines, infrastructure code, containers and monitoring behind your applications, on AWS, Azure, Google Cloud or your own servers, and hand your team a setup it can run.

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  • 15+Years of team experience
  • 20+Enterprise implementations
  • 60 minFree DevOps and cloud engineering review, with a written plan
  • 5.0/5Client satisfaction (CSAT)

Proven Success With

5.0/5 CSAT

  • Salesforce Select Partner
  • OpenAI Select Partner
  • ISO/IEC 27001 certified
  • ISO 9001:2015 certified
  • Salesforce Talent Alliance employer
  • Monday.com Certified Partner
  • Google Cloud Partner
  • Anthropic Partner
  • OpenAI Partner Network Technical Practitioner

New to DevOps and cloud engineering?

What is DevOps and cloud engineering?

DevOps is the practice of building, testing and releasing software through one automated path, owned by the people who write the code.

Cloud engineering is the infrastructure underneath: networks, compute, databases and access, written as code so it can be reviewed and rebuilt.

Monitoring closes the loop. Logs, metrics and traces show how each release behaves once real users reach it.

When to start

When does a team need DevOps help?

Most teams call us after one of these.

  • Releases are manual

    One person knows the deploy steps, and nobody wants to deploy on a Friday.

  • Servers nobody can rebuild

    Infrastructure was set up by hand and only exists in the console.

  • Users report outages first

    There are no alerts, or so many that nobody reads them.

  • The cloud bill keeps growing

    Nobody can say which service or team the spend belongs to.

  • Secrets in the repository

    Passwords and keys sit in code, config files or chat history.

What we do

What does DevOps and cloud engineering include?

Eight areas. Most engagements start with the pipeline and infrastructure code, then add the rest.

  1. CI/CD pipelines

    01

    GitHub Actions, GitLab CI, Azure DevOps or Jenkins: build, test, scan and deploy on every change.

  2. Infrastructure as code

    02

    Terraform, OpenTofu, Pulumi, CloudFormation or Bicep, with plans reviewed before they apply.

  3. Containers and Kubernetes

    03

    Docker images built once, then run on managed Kubernetes or a simpler container service.

  4. Observability

    04

    OpenTelemetry, Prometheus, Grafana or your cloud monitoring, with alerts tied to what users feel.

  5. Secrets and access

    05

    A secrets vault, short-lived credentials for pipelines and least-privilege roles.

  6. Cloud cost control

    06

    Tags, budgets and alerts, idle resources removed and sizes matched to real load.

  7. Self-hosted platforms

    07

    Coolify or Dokku on servers you control, with backups and a reverse proxy.

  8. Run and support

    08

    Patching, upgrades, runbooks and on-call handover to your team or a monthly plan.

A delivery pipeline

What does a CI/CD pipeline look like?

One path from pull request to production. The same image moves through each stage, and the infrastructure under it comes from reviewed code.

  • Build once

    The image tested in staging is the one that reaches production.

  • Approval where it matters

    Production deploys wait for a named approver; lower stages run on their own.

  • Rollback planned

    The previous release stays ready to redeploy, and database changes are written to allow it.

Platform stack

Which tools do your DevOps engineers use?

The platform layer by layer. We work with the tools you already have and add only what is missing.

  1. DeliveryHow changes ship
    • GitHub Actions
    • GitLab CI
    • Azure DevOps
    • Jenkins
  2. Infrastructure as codeHow environments are built
    • Terraform
    • OpenTofu
    • Pulumi
    • CloudFormation
    • Bicep
  3. RuntimeWhere apps run
    • Docker
    • Kubernetes
    • Managed container services
    • Coolify
    • Dokku
  4. ObservabilityHow you see problems
    • OpenTelemetry
    • Prometheus
    • Grafana
    • Cloud monitoring
  5. Security and costWhat keeps it safe and affordable
    • Secrets vault
    • Least-privilege roles
    • Image scanning
    • Budgets and tags

Hosting choices

Should you self-host or use a managed cloud?

How much platform you need depends on your team, your load and where your data must live. We run our own website this way: on a self-hosted Coolify platform behind a reverse proxy.

  1. Self-hosted platform

    Coolify or Dokku on your own servers: push code, and apps and databases deploy.

    Smaller estates, tight budgets, or data that must stay in a set location.

  2. Virtual machines

    Cloud servers you patch and configure, built from infrastructure code.

    Legacy apps that need a full server, or software licensed per machine.

  3. Managed containers

    The cloud runs containers for you without a cluster to manage.

    Most web apps and APIs that need to scale without a platform team.

  4. Managed Kubernetes

    EKS, AKS or GKE, with the control plane run by the provider.

    Many services, several teams, and people to run the cluster.

  5. Serverless

    Functions and managed services billed by use.

    Uneven or event-driven load, scheduled jobs and webhooks.

Production readiness

Is your application ready for production?

The review we run before a go-live or after taking over a platform. Each gap gets an owner and a fix.

Delivery

  • Every deploy runs through the pipeline
  • Tests and scans block a bad build
  • Rollback tested in staging
  • Infrastructure changes reviewed as code

Operations

  • Alerts reach a named person
  • Logs, metrics and traces in one place
  • Backups restored in a test
  • Runbooks for the common failures

Security and cost

  • No secrets in code or images
  • Least-privilege access for people and pipelines
  • Patching schedule agreed
  • Budgets and alerts on cloud spend

How it runs

How does a DevOps engagement run?

Five phases, run as parallel workstreams. The written proposal states the scope and milestones before anything starts.

Workstream
  1. 01Assess
  2. 02Foundation
  3. 03Automate
  4. 04Observe
  5. 05Hand over
  • Pipeline

    Current releases mappedCI/CD live
  • Infrastructure

    Estate inventoriedEnvironments as code
  • Security

    Secrets moved to a vaultScans in the pipeline
  • Operations

    Dashboards and alertsRunbooks
  • Cost

    Spend by serviceBudgets and right-sizing
  • Your team

    Training and handover

Cost and timing

What it costs and how long it takes

The review is free

A 60-minute architecture review of your DevOps and cloud setup, with a written plan you keep.

A fixed-scope proposal first

Before any work starts you get a written proposal: a fixed-scope project with milestones, or a monthly plan. You approve it, or you do not.

Timing follows scope

How long it takes depends on what is in scope. The proposal states the milestones, so you see the timeline before you commit.

See plans and pricing

Client reviews

What clients say about working with our architects

See how teams describe working with SynconAI, from first scope to production delivery.

5.0 out of 5 · 5 client reviews

 Salesforce Select Partner30+ Salesforce certificationsDelivery from Delaware & Sydney, worldwide

Simply Outstanding

“SynconAI Consulting are Simply the Best in the Business When it comes to Salesforce implementation and AI-powered solutions, SynconAI are in a league of their own. Their expertise, dedication, and ability to deliver results that truly move the needle sets them apart from every other consulting partner we've worked with. What they achieved with our Sales Cloud, Service Cloud, and custom Agentforce agent has completely transformed how we operate streamlining our pipelines and our customer service, and automating tasks that used to consume hours of our team's time. They don't just implement technology they transform businesses. If you want the best, you work with their team.”

Sales CloudService CloudAgentforce
Jack BennettConsumer Goods & Retail · United States

“I had a very urgent deadline for our project reporting to be delivered and needed to build the module, dashboard and output reports in Salesforce. SynconAI were very responsive - they met with me online, responded to my emails quickly and took calls - whatever was needed to progress the work quickly. We are thrilled with the outcome and will continue to work with SynconAI in the future to continue to build our Salesforce capability and platform.”

Sales CloudService CloudNonprofit Cloud
Salesforce Managed ServicesAustraliaSalesforce Verified

“The team at SynconAI were fantastic, and promptly delivered on each project. They were able to guide us through every stage and made sure we were satisfied with the outcomes on multiple scopes of work.”

Sales CloudSlackFlowAgentforceMuleSoft
ManufacturingAustraliaSalesforce Verified

“They have been great and helping us transform out business by bringing what I conceptualize to life. Great at translating process/workflow needs into a solution. Been a pleasure work with and they're a critical part of our team and will be instrumental into bringing about my vision.”

Sales CloudFinancial Services CloudArchitectureAI
Financial ServicesUnited StatesSalesforce Verified

“Working with SynconAI was a seamless and highly professional experience from start to finish. They took the time to deeply understand our business processes before designing and implementing a Salesforce solution tailored specifically to our operational needs. The team demonstrated strong technical expertise across Salesforce configuration, automation, integrations, reporting, and user experience design.”

SalesforceExperience CloudCustom DevelopmentAutomationReporting
Salesforce ImplementationSalesforce Verified

Frequently asked questions

DevOps and cloud engineering, answered.

Straight answers about pipelines, infrastructure as code, Kubernetes, self-hosting and how we work.

Building the automated path from code to production and the platform underneath it: CI/CD pipelines, infrastructure as code, containers, monitoring, secrets and cost control.

Our DevOps consulting services cover CI/CD pipelines, Terraform or OpenTofu, Docker and Kubernetes, observability, secrets management, cloud cost control, self-hosted platforms and ongoing support.

Both use the same configuration language. Terraform is under the Business Source License; OpenTofu is an open-source fork under the Linux Foundation. We help you choose based on licensing needs and features.

Often not. Many web apps run well on a managed container service or a self-hosted platform. Kubernetes fits when you run many services with a team able to operate it.

Coolify is an open-source, self-hosted platform for deploying applications and databases on your own servers. We run our own website this way.

Our engineers work on AWS, Microsoft Azure and Google Cloud, and on your own servers. We describe the work in a written proposal before anything starts.

Yes. You can engage us for a fixed-scope project, on a monthly plan, or with engineers added to your team through our engineering team extension service.

Yes. Everything lives in your repositories and accounts, with runbooks and training. A monthly support plan is available if you want one.

GitHub, GitLab, Azure DevOps, Bicep, Jenkins, Terraform, OpenTofu, Pulumi, AWS, CloudFormation, Amazon EKS, Microsoft Azure, AKS, Google Cloud, GKE, Docker, Kubernetes, OpenTelemetry, Prometheus, Grafana, Coolify and Dokku are trademarks of their respective owners. SynconAI is an independent consulting firm and is not affiliated with or endorsed by these companies or projects.

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