A Salesforce architect makes the design decisions that are expensive to change later: orgs, data, integration and security.
Salesforce Select Partner · TOGAF certified architects · 15+ years of team experience
Dedicated Salesforce architects who own the design decisions your org depends on.
An architect joins your team to decide org strategy, the data model, integration, security and release governance, and to run the review board that keeps every build in line with those decisions.
- 20+Enterprise implementations
- 15+Years of team experience
- 30+Salesforce certifications
- 5.0/5Client satisfaction (CSAT)
Proven Success With
30+ Salesforce certifications · 5.0/5 CSAT




















New to dedicated Salesforce architects?
What is dedicated Salesforce architects?
They write those decisions down and review each build against them, so the org stays consistent as teams change.
A dedicated architect works inside your team, part time or full time, approved by you and under a written agreement.
When to start
When should you bring in a Salesforce architect?
Each stage of a program gives the architect a different job.
- Before a program
Decide what is expensive to change.
- Org strategy chosen
- Data model drafted
- Integration patterns set
- Security model outlined
- During the build
Keep every team on the same design.
- Designs reviewed before build
- Waivers recorded
- Limits and volumes checked
- Release path enforced
- After go-live
Stop the org drifting.
- Technical debt tracked
- New requests reviewed
- Roadmap kept current
- Standards updated
What an architect delivers
What does a dedicated Salesforce architect deliver?
Decisions, written down where your team can find them. Each one is a document or model your team keeps.
Multi-org strategy
Single, partitioned or several orgs, with the reasons.
You keepOrg strategy decision recordData model
Objects, relationships, ownership and volumes.
You keepEntity relationship modelIntegration architecture
Patterns, middleware and every interface listed.
You keepInterface catalogSecurity and sharing
Defaults, roles, sharing and permission sets.
You keepSharing model designRelease strategy
Sandboxes, branches and the path to production.
You keepEnvironment and branching mapArchitecture review board
Reviews, waivers and decisions on record.
You keepReview board charter and decision logTechnical debt
What to fix, refactor or retire, ranked.
You keepTechnical debt registerRoadmap
The sequence of changes, tied to business plans.
You keepPlatform roadmap
Scope
Which parts of Salesforce does an architect own?
Five layers, from how the business works down to how changes reach production.
- Capabilities
- Processes
- Clouds in use
- Roadmap
- Data model
- Ownership
- Volumes
- Data 360
- APIs
- Events
- MuleSoft
- Interface catalog
- Sharing model
- Permission sets
- Identity
- Encryption
- Sandboxes
- Source control
- DevOps Center
- Limits
Org strategy
Should you run one Salesforce org or several?
Two questions decide most org strategies: how much the business units share, and how much they must be kept apart.
S
Single org
One org, shared processes
Units share customers and processes. One org gives one view of the customer.
P
Partitioned org
One org, separated by design
Shared customers, strict separation. Sharing, permission sets and app design keep units apart.
A
Single org, separate apps
One org, separate apps
Little overlap and no reason to split. Separate apps keep licenses and admin in one place.
M
Multi-org
Several orgs, connected
Different customers, processes or rules. Separate orgs, integrated where data must flow.
Governance
How does an architect govern a Salesforce org?
Four parts, run together, so design decisions hold after the architect has moved on.
Standards
How things are built and named.
- Naming conventions
- Apex and Flow standards
- When to use code
Review board
Designs checked before they are built.
- Design reviews
- Time-boxed waivers
- Decision log
Release governance
One path to production.
- Environment map
- Branching strategy
- Release calendar
Technical debt
Tracked and paid down on purpose.
- Debt register
- Priority by risk
- Retirements planned
Your Salesforce platform
How it works
How does a dedicated architect engagement run?
Five phases, run as parallel workstreams. Your proposal states the dates and the hours.
- 01Assess
- 02Decide
- 03Design
- 04Guide the build
- 05Hand over
Orgs and data
Integration
Security
Delivery teams
Governance
Cost and timing
What it costs and how long it takes
The review is free
A 60-minute architecture review of your Salesforce architecture setup, with a written plan you keep.
A fixed-scope proposal first
Before any work starts you get a written proposal: a fixed-scope project with milestones, or a monthly plan. You approve it, or you do not.
Timing follows scope
How long it takes depends on what is in scope. The proposal states the milestones, so you see the timeline before you commit.
Client stories
Client work we have delivered
Real engagements, described by industry. Each story covers the starting position, what we built and how we delivered it, end to end.
Commercial & Business ServicesPhase 2 of an Enterprise Program Across Sales, Service and CPQA multi-cloud Phase 2 of about 960 hours for an enterprise B2B business: Sales Cloud, Service Cloud and Salesforce CPQ joined into one process, from architecture to release and change management.Sales Cloud · Service Cloud · Salesforce CPQ · Salesforce PlatformRead the story
Defence & AerospaceA Stage-Gated, Auditable Bid Process Designed for a Defence and Space ContractorSolution design for an Australian defence and space contractor: org review, a stage-gated bid framework, risk register and payment milestones, an approval matrix with status write-back, one-click gate packs and division-level access.Sales Cloud · Salesforce Platform · Approvals · Document generationRead the story
ManufacturingDependable CRM and ERP Operations for an Industrial Equipment ManufacturerSalesforce and Certinia ERP for an industrial equipment manufacturer: multi-month cleanup and troubleshooting, data integrity and ERP fixes, change management and production support.Salesforce Platform · Certinia ERP · Certinia PSA · FlowRead the story Client reviews
What clients say about working with our architects
See how teams describe working with SynconAI, from first scope to production delivery.
Salesforce Select Partner30+ Salesforce certificationsDelivery from Delaware & Sydney, worldwide
Simply Outstanding
“SynconAI Consulting are Simply the Best in the Business When it comes to Salesforce implementation and AI-powered solutions, SynconAI are in a league of their own. Their expertise, dedication, and ability to deliver results that truly move the needle sets them apart from every other consulting partner we've worked with. What they achieved with our Sales Cloud, Service Cloud, and custom Agentforce agent has completely transformed how we operate streamlining our pipelines and our customer service, and automating tasks that used to consume hours of our team's time. They don't just implement technology they transform businesses. If you want the best, you work with their team.”
“I had a very urgent deadline for our project reporting to be delivered and needed to build the module, dashboard and output reports in Salesforce. SynconAI were very responsive - they met with me online, responded to my emails quickly and took calls - whatever was needed to progress the work quickly. We are thrilled with the outcome and will continue to work with SynconAI in the future to continue to build our Salesforce capability and platform.”
“The team at SynconAI were fantastic, and promptly delivered on each project. They were able to guide us through every stage and made sure we were satisfied with the outcomes on multiple scopes of work.”
“They have been great and helping us transform out business by bringing what I conceptualize to life. Great at translating process/workflow needs into a solution. Been a pleasure work with and they're a critical part of our team and will be instrumental into bringing about my vision.”
“Working with SynconAI was a seamless and highly professional experience from start to finish. They took the time to deeply understand our business processes before designing and implementing a Salesforce solution tailored specifically to our operational needs. The team demonstrated strong technical expertise across Salesforce configuration, automation, integrations, reporting, and user experience design.”
Frequently asked questions
Dedicated Salesforce architects, answered.
Straight answers about what an architect owns, org strategy, certifications and engagement terms.
Salesforce architects who join your team to own design decisions: org strategy, data model, integration, security and release governance, and the review board that holds builds to them.
Not always. An architect can work part time or on a monthly plan, with more hours during design and fewer once standards and the review board are running.
It depends on how much your business units share and how strictly they must be separated. An architect compares the options and records the decision with its reasons.
Application Architect and System Architect cover the core domains. Certified Technical Architect (CTA) is the highest Salesforce architect credential. Each architect's credentials are listed on their profile.
A regular meeting where significant designs are checked against agreed standards before they are built, waivers are time-boxed and decisions are logged.
Yes. The architect reviews designs from any team, including other partners, and keeps one decision log for the whole org.
An NDA before profiles are shared, IP in work product assigned to you, a notice period and replacement terms, all written into the agreement before work starts.
Salesforce, Data 360, MuleSoft and Agentforce are trademarks of Salesforce, Inc. TOGAF is a registered trademark of The Open Group. SynconAI is an independent consulting firm and is not affiliated with or endorsed by these organizations.
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