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Salesforce Select Partner · TOGAF certified architects · 15+ years of team experience

Dedicated Salesforce architects who own the design decisions your org depends on.

An architect joins your team to decide org strategy, the data model, integration, security and release governance, and to run the review board that keeps every build in line with those decisions.

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60 minutes, free. An architect replies within one business day.

See what an architect delivers
  • 20+Enterprise implementations
  • 15+Years of team experience
  • 30+Salesforce certifications
  • 5.0/5Client satisfaction (CSAT)

Proven Success With

30+ Salesforce certifications · 5.0/5 CSAT

  • Salesforce Select Partner
  • OpenAI Select Partner
  • ISO/IEC 27001 certified
  • ISO 9001:2015 certified
  • Salesforce Talent Alliance employer
  • Monday.com Certified Partner
  • Google Cloud Partner
  • Anthropic Partner
  • OpenAI Partner Network Technical Practitioner

New to dedicated Salesforce architects?

What is dedicated Salesforce architects?

A Salesforce architect makes the design decisions that are expensive to change later: orgs, data, integration and security.

They write those decisions down and review each build against them, so the org stays consistent as teams change.

A dedicated architect works inside your team, part time or full time, approved by you and under a written agreement.

When to start

When should you bring in a Salesforce architect?

Each stage of a program gives the architect a different job.

  1. Before a program

    Decide what is expensive to change.

    • Org strategy chosen
    • Data model drafted
    • Integration patterns set
    • Security model outlined
  2. During the build

    Keep every team on the same design.

    • Designs reviewed before build
    • Waivers recorded
    • Limits and volumes checked
    • Release path enforced
  3. After go-live

    Stop the org drifting.

    • Technical debt tracked
    • New requests reviewed
    • Roadmap kept current
    • Standards updated

What an architect delivers

What does a dedicated Salesforce architect deliver?

Decisions, written down where your team can find them. Each one is a document or model your team keeps.

  • Multi-org strategy

    Single, partitioned or several orgs, with the reasons.

    You keepOrg strategy decision record
  • Data model

    Objects, relationships, ownership and volumes.

    You keepEntity relationship model
  • Integration architecture

    Patterns, middleware and every interface listed.

    You keepInterface catalog
  • Security and sharing

    Defaults, roles, sharing and permission sets.

    You keepSharing model design
  • Release strategy

    Sandboxes, branches and the path to production.

    You keepEnvironment and branching map
  • Architecture review board

    Reviews, waivers and decisions on record.

    You keepReview board charter and decision log
  • Technical debt

    What to fix, refactor or retire, ranked.

    You keepTechnical debt register
  • Roadmap

    The sequence of changes, tied to business plans.

    You keepPlatform roadmap

Scope

Which parts of Salesforce does an architect own?

Five layers, from how the business works down to how changes reach production.

  1. Business and processWhat the org must support
    • Capabilities
    • Processes
    • Clouds in use
    • Roadmap
  2. DataWhat the org stores
    • Data model
    • Ownership
    • Volumes
    • Data 360
  3. IntegrationHow it talks to other systems
    • APIs
    • Events
    • MuleSoft
    • Interface catalog
  4. SecurityWho sees what
    • Sharing model
    • Permission sets
    • Identity
    • Encryption
  5. Platform and releaseHow changes ship
    • Sandboxes
    • Source control
    • DevOps Center
    • Limits

Org strategy

Should you run one Salesforce org or several?

Two questions decide most org strategies: how much the business units share, and how much they must be kept apart.

Shared customers and processes

S

Single org

One org, shared processes

Units share customers and processes. One org gives one view of the customer.

P

Partitioned org

One org, separated by design

Shared customers, strict separation. Sharing, permission sets and app design keep units apart.

A

Single org, separate apps

One org, separate apps

Little overlap and no reason to split. Separate apps keep licenses and admin in one place.

M

Multi-org

Several orgs, connected

Different customers, processes or rules. Separate orgs, integrated where data must flow.

Need to keep units apart

Governance

How does an architect govern a Salesforce org?

Four parts, run together, so design decisions hold after the architect has moved on.

Standards

How things are built and named.

  • Naming conventions
  • Apex and Flow standards
  • When to use code

Review board

Designs checked before they are built.

  • Design reviews
  • Time-boxed waivers
  • Decision log

Release governance

One path to production.

  • Environment map
  • Branching strategy
  • Release calendar

Technical debt

Tracked and paid down on purpose.

  • Debt register
  • Priority by risk
  • Retirements planned

Your Salesforce platform

How it works

How does a dedicated architect engagement run?

Five phases, run as parallel workstreams. Your proposal states the dates and the hours.

Workstream
  1. 01Assess
  2. 02Decide
  3. 03Design
  4. 04Guide the build
  5. 05Hand over
  • Orgs and data

    Current stateOrg strategy and data model
  • Integration

    Interface inventoryPatterns set
  • Security

    Sharing model designAccess reviewed
  • Delivery teams

    Standards agreedDesign reviews
  • Governance

    Review board set upDecision log and roadmap

Cost and timing

What it costs and how long it takes

The review is free

A 60-minute architecture review of your Salesforce architecture setup, with a written plan you keep.

A fixed-scope proposal first

Before any work starts you get a written proposal: a fixed-scope project with milestones, or a monthly plan. You approve it, or you do not.

Timing follows scope

How long it takes depends on what is in scope. The proposal states the milestones, so you see the timeline before you commit.

See plans and pricing

Client reviews

What clients say about working with our architects

See how teams describe working with SynconAI, from first scope to production delivery.

5.0 out of 5 · 5 client reviews

 Salesforce Select Partner30+ Salesforce certificationsDelivery from Delaware & Sydney, worldwide

Simply Outstanding

“SynconAI Consulting are Simply the Best in the Business When it comes to Salesforce implementation and AI-powered solutions, SynconAI are in a league of their own. Their expertise, dedication, and ability to deliver results that truly move the needle sets them apart from every other consulting partner we've worked with. What they achieved with our Sales Cloud, Service Cloud, and custom Agentforce agent has completely transformed how we operate streamlining our pipelines and our customer service, and automating tasks that used to consume hours of our team's time. They don't just implement technology they transform businesses. If you want the best, you work with their team.”

Sales CloudService CloudAgentforce
Jack BennettConsumer Goods & Retail · United States

“I had a very urgent deadline for our project reporting to be delivered and needed to build the module, dashboard and output reports in Salesforce. SynconAI were very responsive - they met with me online, responded to my emails quickly and took calls - whatever was needed to progress the work quickly. We are thrilled with the outcome and will continue to work with SynconAI in the future to continue to build our Salesforce capability and platform.”

Sales CloudService CloudNonprofit Cloud
Salesforce Managed ServicesAustraliaSalesforce Verified

“The team at SynconAI were fantastic, and promptly delivered on each project. They were able to guide us through every stage and made sure we were satisfied with the outcomes on multiple scopes of work.”

Sales CloudSlackFlowAgentforceMuleSoft
ManufacturingAustraliaSalesforce Verified

“They have been great and helping us transform out business by bringing what I conceptualize to life. Great at translating process/workflow needs into a solution. Been a pleasure work with and they're a critical part of our team and will be instrumental into bringing about my vision.”

Sales CloudFinancial Services CloudArchitectureAI
Financial ServicesUnited StatesSalesforce Verified

“Working with SynconAI was a seamless and highly professional experience from start to finish. They took the time to deeply understand our business processes before designing and implementing a Salesforce solution tailored specifically to our operational needs. The team demonstrated strong technical expertise across Salesforce configuration, automation, integrations, reporting, and user experience design.”

SalesforceExperience CloudCustom DevelopmentAutomationReporting
Salesforce ImplementationSalesforce Verified

Frequently asked questions

Dedicated Salesforce architects, answered.

Straight answers about what an architect owns, org strategy, certifications and engagement terms.

Salesforce architects who join your team to own design decisions: org strategy, data model, integration, security and release governance, and the review board that holds builds to them.

Not always. An architect can work part time or on a monthly plan, with more hours during design and fewer once standards and the review board are running.

It depends on how much your business units share and how strictly they must be separated. An architect compares the options and records the decision with its reasons.

Application Architect and System Architect cover the core domains. Certified Technical Architect (CTA) is the highest Salesforce architect credential. Each architect's credentials are listed on their profile.

A regular meeting where significant designs are checked against agreed standards before they are built, waivers are time-boxed and decisions are logged.

Yes. The architect reviews designs from any team, including other partners, and keeps one decision log for the whole org.

An NDA before profiles are shared, IP in work product assigned to you, a notice period and replacement terms, all written into the agreement before work starts.

Salesforce, Data 360, MuleSoft and Agentforce are trademarks of Salesforce, Inc. TOGAF is a registered trademark of The Open Group. SynconAI is an independent consulting firm and is not affiliated with or endorsed by these organizations.

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