Four Salesforce clouds, one customer journey.
We support the platform as a managed service, so the customer journey stays consistent across every cloud.
- 30% increaseLearner engagement
- 15% improvementEnrollment conversion rate
- 35% increaseAdministrative productivity
KPI targets set for this engagement.
EducationThe full case study
Want to see how it was done?
The full case study covers what was built, how it was delivered and what it changed. We keep it behind a short form: leave your details, we send it to you, and an architect can walk you through it one to one.
Request the case studyReal delivery work, written up by industry. The organisation’s identity and the detail of its systems stay private.
How we help
We support the platform as a managed service, so the customer journey stays consistent across every cloud.
Before and after
| Area | Before | After |
|---|---|---|
| Customer journey | Felt different in every cloud | One consistent journey |
| Support | Ad hoc fixes | A managed service with clear ownership |
| Change | Risky and slow | Planned, tested releases |
Results
- A platform the team can rely on
- Fewer surprises after each change
- More time spent on customers than on fixes
