Policy & Handbook Q&A Agent
Answers staff questions about company policy directly from the handbook and policy documents, quotes the clause it used.
Agentforce
Data 360
- Slack
- Salesforce
Agentforce agents · built by SynconAI
An employee AI agent is an Agentforce agent your own staff talk to in Slack or the Salesforce apps. It answers policy questions, handles leave, expenses, timesheets and onboarding, and routes requests to the right person. SynconAI builds 8 of them for teams across the United States, Australia and globally.

Employee and internal ops
Agents your own staff talk to in Slack: policy, leave, expenses, time, onboarding and admin requests.
Answers staff questions about company policy directly from the handbook and policy documents, quotes the clause it used.
Lets staff request leave in Slack, checks their balance, creates the request and routes it to their manager for approval.
Reads a receipt photo or PDF, extracts vendor, date, amount and tax.
Runs each new hire's onboarding: the checklist, access requests, a Slack welcome space and first-week answers.
Asks staff for their hours in Slack each afternoon and turns a plain reply into time entries on the right projects.
Compiles a weekly status report for each active project from Salesforce records and posts it to Slack and email every Friday.
Takes Salesforce change requests from staff in Slack, checks whether the field or report already exists.
Answers internal questions by searching documents in a Data Library, wiki and drive content through MCP server tools, and Slack history.
Client reviews
See how teams describe working with SynconAI, from first scope to production delivery.
Salesforce Select Partner30+ Salesforce certificationsDelivery from Delaware & Sydney, worldwide
Simply Outstanding
“SynconAI Consulting are Simply the Best in the Business When it comes to Salesforce implementation and AI-powered solutions, SynconAI are in a league of their own. Their expertise, dedication, and ability to deliver results that truly move the needle sets them apart from every other consulting partner we've worked with. What they achieved with our Sales Cloud, Service Cloud, and custom Agentforce agent has completely transformed how we operate streamlining our pipelines and our customer service, and automating tasks that used to consume hours of our team's time. They don't just implement technology they transform businesses. If you want the best, you work with their team.”
“I had a very urgent deadline for our project reporting to be delivered and needed to build the module, dashboard and output reports in Salesforce. SynconAI were very responsive - they met with me online, responded to my emails quickly and took calls - whatever was needed to progress the work quickly. We are thrilled with the outcome and will continue to work with SynconAI in the future to continue to build our Salesforce capability and platform.”
“The team at SynconAI were fantastic, and promptly delivered on each project. They were able to guide us through every stage and made sure we were satisfied with the outcomes on multiple scopes of work.”
“They have been great and helping us transform out business by bringing what I conceptualize to life. Great at translating process/workflow needs into a solution. Been a pleasure work with and they're a critical part of our team and will be instrumental into bringing about my vision.”
“Working with SynconAI was a seamless and highly professional experience from start to finish. They took the time to deeply understand our business processes before designing and implementing a Salesforce solution tailored specifically to our operational needs. The team demonstrated strong technical expertise across Salesforce configuration, automation, integrations, reporting, and user experience design.”
What buyers ask us
An employee AI agent is an Agentforce agent your own staff talk to in Slack or the Salesforce apps. It answers policy questions, handles leave, expenses, timesheets and onboarding, and routes requests to the right person. SynconAI builds 8 of them for teams across the United States, Australia and globally.
Policy & Handbook Q&A Agent, Leave Request Agent, Expense Receipt Agent, New Hire Onboarding Agent, Timesheet Capture Agent, Weekly Status Report Agent, Salesforce Admin Request Agent, Internal Knowledge Concierge.
Yes. Client ownership sits in the United States and in Australia, and we deliver globally from Delaware and Sydney under the same architects. Each agent is built in your own Salesforce org.
Not in this area yet. These agents are designed in full and coming soon; the live demos in the library show the standard they are built to.
Yes. Every agent is configured to your rules, your wording and your data, and we can build one that is not in the library.
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