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• In today's rapidly evolving business landscape, customer service is undergoing a significant transformation thanks to advancements in artificial intelligence (AI).
• Salesforce's AI agents, notably Agentforce, are at the forefront of this change.
• These intelligent tools automate tasks and offer efficient support, reshaping how businesses interact with their customers.
• Understanding Salesforce's AI Agents
• Salesforce's suite of AI-powered solutions, including Agentforce, leverages machine learning to enhance customer service operations.