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• Artificial Intelligence (AI) is no longer a futuristic concept—it’s a must-have tool for businesses looking to enhance efficiency, personalize customer interactions, and optimize decision-making.
• Salesforce has been at the forefront of AI-driven CRM, and its advancements continue to redefine business operations.
• In this blog, we’ll explore how AI in Salesforce is evolving, its key benefits, and what businesses should do to stay ahead in this AI-powered landscape.
• Learn more about AI in Salesforce from the official Salesforce Einstein AI page.
• Salesforce introduced Einstein AI in 2016 as an integrated AI-powered assistant within its CRM ecosystem.