# Report & Dashboard Q&A Agent

Canonical: https://synconai.com/ai-agents/report-and-dashboard-qa-agent

Type: Salesforce Admin AI Agent for Salesforce · Category: Admin, data and platform · Status: Coming soon · Works with your team

The Report & Dashboard Q&A Agent lets leaders ask for a business number in Slack and get the answer with an as of time and the report link. It answers only from a catalog of approved metrics, so the figure always matches the dashboard.

- Works with: Sales managers, service managers, executives
- Where: Slack, Salesforce app
- Runs on: Any Cloud with reports, Agentforce, Slack integration
- Best fit: Cross-industry

## How it works

- **Metric lookup.** Match a question to an approved metric and return the number.
- **Metric explanation.** Explain a metric definition.
- **Missing metric.** Log a request when nothing matches.

## The rules it follows

- Every numeric answer includes the as of time and the report link.
- Reports run as the user so sharing rules apply. Return summary groupings only, never row level contact details.
- If a report has more than 25 groupings, show the top 10 and link the report.
- Every figure matches the linked report at the same time of day.
- Every answer includes the as of time and report link.
- Restricted metrics are blocked outside their audience.

## What we need from you

- Slack integration and Agentforce enabled.
- The metric list and owners.

## Not included

- Free form questions across any object.
- Creating or editing reports and dashboards.
- Charts or images in replies.
- Metrics from outside Salesforce.

## FAQ

### What does the Report & Dashboard Q&A Agent do?

The Report & Dashboard Q&A Agent lets leaders ask for a business number in Slack and get the answer with an as of time and the report link. It answers only from a catalog of approved metrics, so the figure always matches the dashboard.

### Which Salesforce products does it run on?

Any Cloud with reports, Agentforce, Slack integration. Confirm editions and licenses with your Salesforce account team.

### Where do people use it?

Slack, Salesforce app.

### What does it not do?

Free form questions across any object; Creating or editing reports and dashboards; Charts or images in replies; Metrics from outside Salesforce.

### Is there a demo?

Not yet. This agent is in our build program and is coming soon. We can scope it for your org now, and show you the agents that are already live.

Confirm editions and licenses with your Salesforce account team.

All agents: https://synconai.com/ai-agents
Contact: https://synconai.com/contact-us
