# Leave Request Agent

Canonical: https://synconai.com/ai-agents/leave-request-agent

Type: Employee AI Agent for Salesforce · Category: Employee and internal ops · Status: Coming soon · Works with your team

An Agentforce Employee Agent that lets staff request leave in Slack, checks their balance, creates the request and routes it to their manager for approval.

Outcome: Leave handled in one conversation, with a clean record and no email or spreadsheet.

- Works with: Employees (requesters) and line managers (approvers)
- Where: Slack (primary), Lightning Experience agent panel
- Runs on: Agentforce, Salesforce Platform license, Flow approvals, Slack for Salesforce
- Best fit: Cross-industry

## How it works

- **Request leave.** New requests for any leave type, from dates to submission.
- **Check balance.** Remaining leave per type for the signed-in employee only.
- **Manage my requests.** List and cancel the employee's own upcoming requests.

## The rules it follows

- The agent never approves, rejects or edits a decision. Only the manager can.
- End date must be on or after start date. Start dates more than 7 days in the past are flagged as retrospective and noted on the request.
- Block overlapping requests for the same employee and say which request overlaps.
- Sick leave: store the leave type and dates only. Do not ask for or store medical detail.
- Employees see only their own balance and requests.
- If the employee has no manager on record, stop and notify the admin channel.

## What we need from you

- Salesforce Platform licenses for all staff and Slack for Salesforce.
- Entitlement rules and the public holiday list.
- Manager hierarchy loaded in the User object.

## Not included

- Payroll integration and accrual calculations.
- Part-day leave, long service leave rules and carry-over.
- Calendar sync to Google or Outlook.
- Public holiday management beyond a simple table.

## FAQ

### What does the Leave Request Agent do?

An Agentforce Employee Agent that lets staff request leave in Slack, checks their balance, creates the request and routes it to their manager for approval. Leave handled in one conversation, with a clean record and no email or spreadsheet.

### Which Salesforce products does it run on?

Agentforce, Salesforce Platform license, Flow approvals, Slack for Salesforce. Confirm editions and licenses with your Salesforce account team.

### Where do people use it?

Slack (primary), Lightning Experience agent panel.

### What does it not do?

Payroll integration and accrual calculations; Part-day leave, long service leave rules and carry-over; Calendar sync to Google or Outlook; Public holiday management beyond a simple table.

### Is there a demo?

Not yet. This agent is in our build program and is coming soon. We can scope it for your org now, and show you the agents that are already live.

Confirm editions and licenses with your Salesforce account team.

All agents: https://synconai.com/ai-agents
Contact: https://synconai.com/contact-us
